FAQs

Answers to your questions. If you can't find the info you need, feel free to reach out.

How long will it take to receive my order?

It usually takes 2–5 business days to produce your item, plus shipping time. Depending on your location, you can expect your order within 5–12 business days after production.

What should I do if I haven't receive my order?

If your order hasn’t arrived, please first check the tracking information provided in your confirmation email. If the tracking shows your order as delivered but you haven’t received it, contact us at within 7 days so we can assist you.

What if something’s wrong with my order?

If your item arrives damaged or there’s a printing error, let us know within 30 days. Share photos of the issue, and we’ll make it right with a replacement or refund.

What if I was charged incorrectly?

If you believe you were charged incorrectly, please reach out to us with details of the charge. We’ll investigate and resolve the issue promptly.

Can I return or exchange an item?

Since all products are made to order, we don’t accept returns or exchanges unless there’s a defect. Check the size guide carefully to avoid any hiccups!

Still have questions?

Contact us via the form link below and we will get back with you as soon as we can.

"Finally, apparel that’s both edgy and functional! I wear it from the studio to the street."

Marshall River
Co-worker

"Lightweight and rugged, just like my runs. The art stands out, and the quality keeps up with my active days."

Emma
Writer and runner

"This shirt feels as solid as my favorite gear—durable, comfortable, and the design? A total conversation starter at the crag."

Jack
Outdoor photographer

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