Support & Returns
Introduction
Thank you for shopping with us! We strive to provide you with high-quality products and a seamless shopping experience. If you encounter any issues, please read the following guidelines on how we handle various situations.
Order Issues
1. Order Not Received
If your order hasn’t arrived, please first check the tracking information provided in your confirmation email. If the tracking shows your order as delivered but you haven’t received it, contact us within 7 days so we can assist you.
2. Damaged or Defective Items
If your item arrives damaged or misprinted, we’re here to help! Please send us photos of the damage or defect within 30 days
of receiving your order. We’ll review the issue and arrange for a replacement or refunds needed.
3. Incorrect Charges
If you believe you were charged incorrectly, please reach out to us at with details of the charge. We’ll investigate and resolve the issue promptly.
Returns Policy
As all products are made-to-order, we cannot accept returns or exchanges for buyer’s remorse or incorrect sizes. Please refer to our sizing guide before making a purchase.If there’s an issue with your order (e.g., damaged, defective, or misprinted items), please follow the instructions under "Damaged or Defective Items."
How We Handle Issues
● Once we receive your request, we’ll review it and work with our production partner, Printful, to resolve the problem.
● Please note that Printful requires claims for damaged, defective, or missing items to be filed within 30 days after the product has been
delivered.
● Refunds or replacements are subject to approval based on the issue.If you have any questions, feel free to reach out through our contact form.
We’re here to help. Thank you for your support and understanding!
FAQs
Answers to your questions. If you can't find the info you need, feel free to reach out.
It usually takes 2–5 business days to produce your item, plus shipping time. Depending on your location, you can expect your order within 5–12 business days after production.
If your order hasn’t arrived, please first check the tracking information provided in your confirmation email. If the tracking shows your order as delivered but you haven’t received it, contact us at within 7 days so we can assist you.
If your item arrives damaged or there’s a printing error, let us know within 30 days. Share photos of the issue, and we’ll make it right with a replacement or refund.
If you believe you were charged incorrectly, please reach out to us with details of the charge. We’ll investigate and resolve the issue promptly.
Since all products are made to order, we don’t accept returns or exchanges unless there’s a defect. Check the size guide carefully to avoid any hiccups!
Still have questions?
Contact us via the form link below and we will get back with you as soon as we can.
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